Applications are no longer simple informational resources, but rather one of the primary ways people communicate, shop, organize their lives, play, and even work. In addition, apps are now a prevalent revenue-generating sales channel for many companies.
Mobileum's Smartphone Experience ensures that apps create a positive customer experience, by empowering mobile operators to deliver the right quality of experience for the services they offer to their subscribers.
Tests on flagship iOS and Android devices cover:
❖ 5G Testing
❖ Voice, Video & Messaging Testing
❖ OTT App Testing
❖ eSIM Testing
❖ App Testing for banking, shopping, healthcare, mobile money, gaming, logistics, entertainment, etc.
Mobileum’s Smartphone Experience solution has been designed for QoE testing and monitoring using smartphones. It provides powerful tools for automating tests on iOS and Android devices. Combining simple user-defined scripting with robust hardware for 24/7 monitoring, Smartphone Experience addresses virtually any use case.
The solution is suitable for a wide range of use cases such as 5G Data Testing, eSIM Testing, OTT Voice Quality Testing, App Performance Monitoring, etc.
Smartphone Experience helps you to detect issues before they have a business impact, with real-time alerts and an extensive set of troubleshooting capabilities, detecting problems before impacting customers.
Because it focuses on testing the performance of both the network and the App service performance, our flexible solution is suitable for mobile operators, but also for any company that relies on mobile apps for their business.
Mobileum's Smartphone Experience is coupled with the Blue LU, a robust hardware platform for 24/7 smartphone-based testing and monitoring. It provides voice quality measurement capabilities for native and OTT services together with SIM-multiplexing capabilities, which allows users to easily test different subscriber profiles without physical access to the device.
The differentiators:
❖ Testing directly on real 5G devices
❖ PCAP analysis
❖ Voice & Video Quality Testing
❖ SIM-multiplexing
❖ Easy scripting with drag and drop
❖ Various devices and OS versions
❖ Real-time alarms
Mobileum’s Smartphone Experience offers KPIs and insights that capture the true quality of service from the end customers’ perspective.
Our user-friendly reporting tool with flexible dashboards and various types of charting offers a customized view of your service performance. In addition, the Results Analyzer gives users a step-by-step overview of the entire test scenario, with results or KPIs captured at each step. Smartphone Experience provides screenshots, PCAPs, and audio captures as results files, allowing users to troubleshoot and perform root cause analysis.
A powerful reporting tool with:
❖ Intuitive scripting with drag & drop function
❖ Object-level scripting and user-defined KPIs for various devices & OS versions
❖ Direct interaction with the selected smartphone
❖ Script recording allows fast reproduction and automation of tests
❖ Fast and precise detection of faults
❖ Seamless testing of various SIM profiles on one smartphone
Our solution enables enterprises to test and monitor the quality and performance of their apps, focusing on the different elements of the app’s UI and customer journey. Additionally, our smartphone-based testing grants flexible access to a wide range of smartphones. The Smartphone Experience software, together with our hardware platform, is designed to meet the app testing requirements of enterprise customers and addresses:
❖ IFinance mobile applications
❖ IAirlines mobile applications
❖ IRetail mobile applications
❖ IHealth mobile applications
❖ IGaming mobile applications
❖ ITelco mobile applications
62% of the App users uninstall an App if they experience crashes, freezes, or errors. To guarantee the best user experience, our end-to-end platform automates and monitors all types of mobile application test scenarios:
❖ Pre-launch app monitoring
Verify whether new releases/updates are working as expected
❖ Web, native & hybrid app
Proactively monitor any web, hybrid or native mobile app
❖ Two-sided testing
Monitor SMS sending & receiving calls from one device to another
Our platform does not require any specific programming skills. Our user-friendly GUI (graphical user interface) saves time and effort to monitor user journey:
❖ Test anytime with one or more devices
❖ Easy point-and-click recorder to create your unique customer flows
❖ Validate success of each step via object, text, and image
❖ Extract information from the app such as images or text
❖ Place timers to measure any step and record KPIs
❖ Extract PCAPs for performing IP level analysis
❖ Check voice and sound availability with the audio detection feature
❖ Perform voice quality tests for communication apps or services